APPLICATION TO AVAIL OF 5% SENIOR CITIZENS DISCOUNT ON WATER BILLS

Who May Avail of The Service

Senior citizen or elderly refers to any resident citizen of the Philippines at least sixty (60) years old.

Requirement

  1. Barangay Certificate
  2. Senior Citizen ID (photocopy)
  3. Water bill

Schedule of Availability of Service

Working days              :                       Monday to Saturday

Official Time               :                       7:00 a.m. to 5:00 p.m

(No Noon Time Break)

How To Avail of the Services

Step Activities Duration Person In Charge
Client Commercial Department
1 Proceed to LTWD Public Assistance and Complaint Desk (PACD) to request for 5% Senior Citizen Discount Provide and assist client in accomplishing Expanded Senior Citizen Act (ESCA) Form 10 min

 

 Mrs. Abad M. Zenaida & Mr. Jefferson T. Awichen
Receives and post the approved ESCA Form of the client’s water bill account. Within the Day Customer Service Assistant B

(Billing & Posting Section)
END OF TRANSACTION

Note:

  • The Application to avail of 5% Senior Citizen Discount is renewable after One(1) year
  • Water Bill Consumption should be 30 cubic meters or below to avail of 5% Senior Citizen Discount
  • Applicable for One (1) water bill only.

APPLICATION FOR THE RENEWAL OF 5% SENIOR CITIZENS DISCOUNT ON WATER BILLS

Who May Avail of The Service

Senior citizen or elderly refers to any resident citizen of the Philippines at least sixty (60) years old.

Requirement

None

Schedule of Availability of Service

Working days              :                       Monday to Saturday

Official Time               :                       7:00 a.m. to 5:00 p.m

(No Noon Time Break)

How To Avail of the Services

Step Activities Duration Person In Charge
Client Commercial Department
1 Proceed to LTWD Public Assistance and Complaint Desk (PACD) to request for the renewal of 5% Senior Citizen Discount Provide and assist client in accomplishing Expanded Senior Citizen Act (ESCA) Form 10 min Mrs. Abad M. Zenaida & Mr. Jefferson T. Awichen
Receives and post the approved ESCA Form to the client’s water bill account. Within the Day Customer Service Assistant B

(Billing and Posting Section)
END OF TRANSACTION